Twin Elements Keto Privacy Policy
Welcome to Twin Elements Keto, registered with the CNPJ 06227290637, with headquarters at CEP 36061-410. We are committed to the integrity and security of our users’ and customers’ personal data. This Privacy Policy applies to all digital interactions carried out on our website https://twinelementsketo.com/, associated services, mobile applications and other digital platforms under our control.
By accessing and using our platforms, you acknowledge and agree to the practices described in this policy. We treat the protection of your personal data with the utmost seriousness and are committed to processing it responsibly, transparently and securely.
Definitions
- “Personal Data ” is information that identifies or can identify a natural person.
- “Sensitive Personal Data ” is information that reveals intimate personal characteristics, such as racial origin, religious convictions, political opinions, genetic or biometric data.
- “Processing of Personal Data ” covers any operation with Personal Data, such as collection, recording, storage, use, sharing or destruction.
- “Data Protection Laws ” are all laws that regulate the Processing of Personal Data, including the LGPD (General Personal Data Protection Law, Law No. 13.709/18).
Data Collected and Reasons for Collection
We collect and process the following types of personal data:
- Information Provided by You: This includes, but is not limited to, first name, last name, email address, physical address, payment information and any other information you choose to provide when creating an account, making a purchase or interacting with our customer services.
- Automatically Collected Information: When you visit our site, we automatically collect information about your device and your interaction with our site. This may include data such as your IP address, browser type, device details, time zone, pages visited, products viewed, websites or search terms that directed you to our site, and information about how you interact with our site.
Use of Cookies and Tracking Technologies
Twin Elements Keto uses cookies, which are small text files stored on your device, and other tracking technologies to improve the user experience on our website https://twinelementsketo.com/, understand how our services are used and optimize our marketing strategies.
Types of Cookies Used:
- EssentialCookies: Essential for the functioning of the website, allowing you to browse and use its features. Without these cookies, services such as shopping cart and payment processing cannot be provided.
- Performance and Analytical Cookies: Collect information about how visitors use our website, which pages are visited most often and whether they receive error messages. These cookies are only used to improve the performance and user experience of the website.
- Functionality Cookies: These allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced and more personal features.
- Advertising and Social Media Cookies: Used to offer you advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as to help measure the effectiveness of advertising campaigns.
Purposes of Data Processing
The data collected is used to:
- Provide, operate and improve our services and offers;
- Process your transactions and send you notifications related to your purchases;
- Personalize your user experience and recommend content or products that may be of interest to you;
- Communicate important information, offers and promotions, according to your communication preference;
- Carry out internal analysis to develop and improve our services;
- Comply with applicable legal and regulatory obligations.
Sharing and Transfer of Personal Data
We may share your personal data with third parties in the following circumstances:
- With service providers and partners who assist us in business operations, provided that they act in compliance with our data protection guidelines and applicable legislation;
- To comply with legal obligations, respond to legal proceedings, or protect our rights and property, as well as the safety of our customers and the public;
- In the event of corporate restructuring, sale, merger or other transfer of assets, ensuring that the receiving entity agrees to respect the privacy of your data in accordance with a policy equivalent to ours.
Links to Other Sites and Social Networks
Our platform may include links to external websites of partners, advertisers and suppliers. Clicking on these links implies that you will be directed away from our site, entering domains that follow their own privacy policies, for which we are not responsible.
We recommend that you read these policies carefully before providing any personal data. Likewise, we take no responsibility for the privacy practices of third parties such as Facebook, Apple, Google and Microsoft. We advise you to find out about the privacy policies of these entities when using their services or applications.
Data subjects’ rights
You have various rights in relation to your personal data, including:
- The right to access, rectify or delete your personal data held by us;
- The right to limit or object to our processing of your data;
- The right to data portability;
- The right to withdraw your consent at any time where the processing is based on consent.
To exercise these rights, please contact us at [email protected].
Data Security
We have implemented technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. However, it is important to note that no system is completely secure. We undertake to notify you and any applicable authority of any security breaches in accordance with current legislation.
Trust and security
Our website strives to meet the requirements of security and reliability for our users. We comply with the requirements of a trustworthy website, a secure website with Google and freedom from viruses and malware.
Changes to the Privacy Policy
Our Privacy Policy may be updated from time to time. The most current version will always be published on our website, indicating the date of the last revision. We encourage you to regularly review our policy so that you are always informed about how we are protecting your data.
Contact us
If you have any questions or concerns about our Privacy Policy or data practices, please do not hesitate to contact us at [email protected]. We are committed to resolving any issues related to the privacy of our users and customers.
Effective date: 13/11/2024
